FAQ

I noticed that there are non-United Pixelworkers t-shirts on here. What gives?

United Pixelworkers isn’t just for United Pixelworkers anymore. We’re teaming up with some of our friends to sell, print, and ship their shirts too. If you want to know how you can get your shirts on United Pixelworkers, details are coming soon.

I just ordered a shirt. When will it arrive?

We’re still pre-selling, printing, and shipping shirts in 4-week cycles. There’s an estimated shipping date on each t-shirt’s page. We’ll send you an email when it ships. Depending on how far you live from Pittsburgh, Pennsylvania, your order should get there a few days (United States) or a few weeks (everywhere else) after that.

Oh no, I messed up my shipping address and/or shirt size! Can I change it?

If this happens to you, just email us as soon as you can and we’ll take care of it. However, we reserve the right to publicly shame you.

Hypothetically speaking, I don't live in the U.S. Am I going to get killed on some kind of crazy import tax?

Maybe. Consult your nearest governing authority. Last we checked, the U.K. charged for anything over £15. If you know how these things work, email us and we'll add more information here.

What’s your refund/exchange policy?

If there’s something wrong with your order (wrong size, wrong shirt, defective product, etc.), return it to us unworn and unwashed within 15 days of delivery and we’ll be happy to issue a refund. Exchanges are a little more difficult since we print close to exact quantities of what we need. We usually order a few extras, but they go fast. If you need an exchange, email us and we’ll see what we can do.

Tell me more about your t-shirts.

We print on the finest, softest, comfiest tees in all the land: American Apparel (specifically the 100% cotton tee, the 50/50 poly-cotton tee, and the tri-blend track tee). All shirts are tagless, with custom printed size tags. They’re printed right down the street in Pittsburgh, Pennsylvania by Clockwise Tees.

I want a t-shirt, but I'm too cheap to buy one. How do I snag a free one?

That’s a sweet logo. Who designed it?

None other than Aaron James Draplin. He designed it for the t-shirt we did together last year, and we liked it so much that we made it our logo.

I'm new here. What is United Pixelworkers?

United Pixelworkers is an unspoken alliance of web workers — designers, developers, copywriters, user experience architects, bloggers, and more — dedicated to building a better Internet.

Who’s responsible for this?

United Pixelworkers is made with love in Pittsburgh, Pennsylvania by the chaps at Full Stop: Jay Fanelli, Nathan Peretic, and Matt Chambers.